Privacy Policy

1. Introduction
Welcome to SocialExponent (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website https://www.socialexponent.com (the “Website”) or use our services. By accessing or using the Website, you agree to the collection and use of information as described here.

2. What information we collect
We may collect the following types of information:

• Personal Information you provide us directly: e.g., your name, email address, telephone number, company name, job title, payment details, other information you submit when you contact us, register, subscribe to our services, or respond to surveys.

• Usage & Technical Information collected automatically: e.g., your IP address, browser type and version, operating system, pages visited on the Website, referral URL, time & date of access, device identifiers, cookies and other technologies.

3. How we use your information
We use the information we collect to:

• Provide, operate, and maintain the Website and our services.

• Respond to your inquiries, requests or support needs.

• Send you marketing communications (where you have opted in) such as newsletters, promotions, updates.

• Improve and personalise our Website and services, conduct analytics, understand usage patterns.

• Comply with legal obligations, enforce our rights, secure our systems and prevent fraud or abuse.

4. Cookies and similar technologies
We and our service providers use cookies and similar tracking technologies to store and access information on your device. You can configure your browser to reject or delete cookies, but doing so may affect the functionality of the Website.

5. Sharing and disclosure of information
We do not sell your personal information. We may share your information with:

• Our affiliates, contractors or service providers who assist us in running the Website, conducting analytics, sending communications, fulfilling services.

• Law enforcement, regulators or other third parties if required by law, or to protect our rights, property or safety.

• Acquirers or successors in the event of a merger, acquisition or reorganisation of our business (with appropriate protections).

6. International data transfers
If you are accessing the Website from outside India, please be aware that your information may be transferred to, stored or processed in India or other countries where we or our service providers operate. By using the Website, you consent to such transfers.

7. Data retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. After that, it will be securely deleted or anonymised.

8. Your rights (where applicable)
Depending on your jurisdiction, you may have rights to:

• Access, correct, update or delete your personal data.

• Withdraw your consent where our processing is based on consent.

• Object to or restrict our processing of your data.

• Receive a copy of your data in a machine-readable format (data portability).

• Lodge a complaint with a supervisory authority.

If you wish to exercise any of these rights, please contact us at the details provided below.

9. Security
We take reasonable administrative, technical and physical safeguards to protect your personal information. However, no system is completely secure and we cannot guarantee absolute security.

10. Children’s privacy
Our Website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information of a child under 18, please contact us to have it deleted.

11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, and the “Last updated” date above will reflect such changes. We encourage you to review this policy periodically. Your continued use of the Website after changes constitutes your acceptance of the updated policy.

12. Contact us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:

SocialExponent
Email: [email protected]